Effective Date: 2024
Your privacy is important to us. This Privacy Notice describes how Factory (“Factory,” “we,” “us,” or “our”) collects, uses, shares, and protects Personal Information when we provide services, operate our platform, or engage with individuals, clients, partners, members, and prospective participants (collectively, “clients”).
Factory operates as a vertically integrated platform across investments, media, technology, partnerships, and community. This Privacy Notice applies to all interactions across those activities unless otherwise specified.
Federal and state laws provide individuals with rights regarding how their information is used and shared. This Notice explains those rights and how Factory manages Personal Information. If your relationship with Factory ends, we will continue to treat your Personal Information as described in this Privacy Notice.
We collect Personal Information in the course of operating our platform, providing services, and engaging with clients. “Personal Information” means information that identifies, relates to, describes, or could reasonably be linked to an individual.
This does not include publicly available information, aggregated data, or de-identified data.
We collect Personal Information from:
We may collect the following categories:
We use Personal Information to:
We may disclose Personal Information in the following ways:
Across Factory entities, teams, and platform components to operate services, improve offerings, and deliver relevant opportunities.
Third parties supporting technology infrastructure, analytics, marketing, security and fraud prevention, and client support.
When required to comply with law, respond to legal requests, or protect rights, safety, and security.
When you request or authorize sharing — for example, partnerships, investments, or referrals.
🔒 Factory does not sell Personal Information.
We take reasonable and appropriate measures to protect Personal Information from unauthorized access, misuse, loss, or disclosure. This includes secure systems and controls, data handling protocols, and secure disposal practices.
We will never request sensitive credentials via email. If you receive suspicious communication claiming to be from Factory, please contact us immediately.
We retain Personal Information based on the nature of our relationship, legal and regulatory requirements, and business needs such as fraud prevention and dispute resolution.
Factory may use artificial intelligence (“AI Systems”) to enhance operations. These may include search and information retrieval, summarization, content generation, and transcription.
Important safeguards:
We may update this Privacy Notice periodically. If material changes are made, we will notify clients where required and post updates on our platform. Continued use of Factory constitutes acceptance of those changes.
This section applies to California residents under the California Consumer Privacy Act (CCPA).
You have the right to:
Factory may collect identifiers, financial data, commercial information, internet activity, professional information, and sensory data.
🔒 Factory does not sell Personal Information.
To submit a request, provide sufficient information to verify your identity and clearly describe your request. We will respond within required legal timeframes.
We will not discriminate against you for exercising your privacy rights.
For questions or requests regarding this Privacy Notice, please contact:
FACTORY
info@thefactoryhq.com
